> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/xsoar-migration-guide/reference-docs/cortex-xsoar-8-service-limits-and-compliance.md).

# Cortex XSOAR 8 Service Limits and Compliance

For details about encrypted Security Compliance Reports and how they are sent, go to [Security Compliance Report Request](https://panservicedesk.service-now.com/esp?id=contract_request\&sys_id=f53d00d61b01ac506b7d0e1dcd4bcb45).

We recommend reviewing the Cortex XSOAR 8 SaaS [Service Limits](/cortex-xsoar-8-saas/learn-about-cortex-xsoar/cortex-xsoar-service-limits.md).

Palo Alto Networks uses a retention policy for incidents and indicators (soon). Hosted users who migrate from Cortex XSOAR 6 to 8 are exempted from this policy until their next license renewal date (from 2024 onwards). For more information, see [Retention Policy and Enforcement](/cortex-xsoar-8-retention-policy/cortex-xsoar-8-retention-policy-faqs/readme.md).


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